Shipping policy
At TopShade, we strive to deliver your TopShade products quickly and safely. Below are the details of our shipping process:
Shipping Locations
We currently ship within the United States. Orders ship from a TopShade location or from one of our shipping partners. International shipping is not supported at this time.
Processing Time
Orders are processed and handed to the carrier within 3 business days after receiving payment confirmation (excluding weekends and holidays). Orders placed on weekends or holidays begin processing the next business day.
Shipping Methods & Delivery Times
-
Standard Shipping: 3–7 business days in transit after dispatch. Allow up to 10 business days total for processing and standard delivery, excluding weekends and holidays.
Shipping timeframes are estimates and not guaranteed. Only shipping methods displayed at checkout are available for your order.
Shipping Costs
Shipping is free on all U.S. orders. Any promotional shipping upgrades will be shown at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery Issues
If your order arrives damaged or is delayed, please contact us at support@topshade.store.
Returns & Refunds
For return eligibility, return shipping costs, and refund details, please see our Return & Refund Policy. We do not offer exchanges.
