Shipping policy
At TopShade, we strive to deliver your cubicle shades quickly and safely. Below are the details of our shipping process:
Shipping Locations
We currently ship within the United States via our Amazon fulfillment partners. International shipping is not supported at this time.
Processing Time
Orders are processed within 1–2 business days after receiving payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
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Standard Shipping (via Amazon Fulfillment): 3–7 business days
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Expedited Shipping (where available): 2–3 business days
Shipping timeframes are estimates and not guaranteed.
Shipping Costs
Shipping is free on all U.S. orders. Any promotional shipping upgrades will be shown at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery Issues
If your order arrives damaged or is delayed, please contact us at jim@jresio.com. Include your order number and photos if applicable.
Returns & Refunds
For details on how to return or exchange an item, please refer to our Return Policy